About the Role
GW Products USA is seeking an Inside Sales Manager to lead and scale our remote inside sales function focused on the U.S. market. This is a hands-on, execution-driven leadership role for someone who understands modern B2B go-to-market motion, remote sales operations, and technology-enabled selling. You will manage and grow a distributed inside sales team responsible for acquiring, retaining, and expanding U.S.-based retail accounts across GW’s high-demand alternative product portfolio. This role requires someone who is tech-forward, data-driven, and deeply familiar with CRM/ERP systems, while also being strong in sales execution and coaching.
This position is ideal for a sales leader who has built or run remote inside sales teams, understands B2B sales cycles, and knows how to turn systems, processes, and people into predictable revenue growth.
Key Responsibilities
Lead, coach, and manage a remote inside sales team focused on U.S.-based retail customers
Own inside sales performance including revenue, conversion, retention, and upsell metrics
Build and execute inside sales go-to-market strategies aligned with company growth goals
Establish and optimize sales processes, playbooks, scripts, and KPIs
Ensure accurate pipeline management, forecasting, and reporting using CRM/ERP systems
Personally stay hands-on with key accounts, escalations, and strategic deals
Drive adoption and disciplined usage of CRM and ERP tools (GoHighLevel & Odoo)
Collaborate closely with Marketing, Operations, and Logistics to ensure smooth order flow and customer experience
Identify upsell, cross-sell, and account expansion opportunities across the product catalog
Monitor team performance, conduct regular reviews, and drive continuous improvement
Hire, onboard, and train inside sales representatives as the team scales
Ensure compliance with company policies and U.S. business standards
Must-Have Qualifications
4+ years of experience in inside sales or remote B2B sales, with at least 2+ years in a sales leadership or manager role
Proven experience managing remote inside sales teams serving U.S.-based customers
Strong understanding of B2B sales cycles, account-based selling, and retention-driven revenue models
High comfort level with sales technology and systems
Hands-on experience with CRM and ERP platforms (GoHighLevel and Odoo strongly preferred)
Data-driven mindset with experience tracking pipelines, KPIs, forecasts, and performance metrics
Strong coaching, leadership, and team management skills
Excellent verbal and written English communication skills
Comfortable working fully remote and aligned with U.S. business hours
Ability to operate in a fast-paced, performance-driven sales environment
Nice-to-Have Qualifications
Experience selling to retail, wholesale, or distribution-based customers
Background in alternative products, FMCG, or regulated product categories
Experience building inside sales teams from scratch or scaling them rapidly
Exposure to omnichannel sales motions (phone, email, WhatsApp, CRM-driven outreach)
Familiarity with go-to-market strategy, sales enablement, and revenue operations
Experience working in high-growth or startup environments
What We Offer
Competitive base salary aligned with U.S. market standards
Performance-based commission and incentive structure
Opportunity to lead and scale a critical revenue-driving sales function
Full remote flexibility with a globally distributed team
Access to modern sales tools, CRM/ERP systems, and enablement resources
Strong career growth potential into senior sales leadership roles
Direct exposure to leadership and strategic decision-making
How to Apply
You can apply using either of the following options: