Sonics Imports
Shipping and Return Policy
Orders normally require approximately 1–3 business days for processing before shipment. Estimated delivery timelines are 5–10 business days for standard shipping, 4–8 business days for expedited shipping, and 3–5 business days for express shipping. Delivery timelines may vary depending on destination, carrier availability, weather, holidays and other circumstances outside the supplier’s control.
Shipping charges are not finalized at checkout. Applicable shipping charges will be confirmed based on the destination, selected shipping method, and the size and weight of the order. Shipping charges may be added to the final invoice, and the order will not be processed or shipped until the applicable charges have been confirmed and paid.
Buyers are responsible for providing a complete and accurate shipping address. The supplier is not responsible for delays or lost shipments resulting from incorrect address information supplied by the buyer.
When an order is delivered to a broker, freight forwarder or third-party logistics provider, the supplier’s responsibility ends once the shipment has been properly delivered to the designated broker or logistics address. Any subsequent shortages, loss or damage must be addressed with the broker or final carrier.
Lost or damaged shipments must be reported immediately to info@sonicsimports.com. The supplier will work with the shipping carrier to investigate the claim. A replacement or refund may be considered depending on the circumstances and the outcome of the carrier investigation.
Products may be subject to federal, state or local restrictions. Buyers are responsible for confirming that the products ordered may lawfully be received, possessed and resold in their jurisdiction.